Privacy Policy
Effective date: 9.18.2026
Without Limits Counseling Services PLLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us, book services, make payments, or otherwise interact with us.
Information we collect
We may collect:
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Contact information, such as your name, email address, phone number, and mailing address
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Booking information, such as appointment details and other information you submit when scheduling
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Messages, questions, and other information you send through forms, chat, or email
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Information you choose to provide about your needs, preferences, or situation
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Account and login information if you create a member account
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Payment and billing information if you make a payment or receive an invoice
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Technical information such as IP address, device type, browser type, and cookies
How we use information
We use information to:
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Respond to inquiries and provide support
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Schedule, manage, and confirm appointments
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Communicate with you about services, bookings, and updates
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Send invoices, process payments, and handle billing
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Improve our website, services, and communications
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Maintain security and prevent fraud
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Comply with legal, tax, accounting, and business obligations
Sensitive information
Because we provide counseling services, you may choose to share health-related or other sensitive information with us through forms, booking requests, messages, or other communications. We use this information only as needed to provide services, communicate with you, manage appointments, and meet legal and professional obligations.
How we share information
We may share information with:
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Wix and its service providers, who help operate our website
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Booking, email, payment, invoicing, and business service providers we use to run our practice
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Professionals, vendors, or contractors who help us provide or support services
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Government authorities, regulators, or other third parties when required by law
We do not sell personal information for money. If we use analytics or advertising tools, those tools may collect information about your browsing activity.
Cookies and analytics
Our website may use cookies and similar technologies for:
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Site functionality
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Security
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Analytics
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Performance measurement
You can control cookies through your browser settings and, where available, our cookie banner or privacy settings.
Retention
We keep personal information only as long as needed for the purposes described in this policy, including providing services, maintaining records, and meeting legal, tax, accounting, and professional obligations. When information is no longer needed, we delete it or de-identify it where appropriate.
Your choices and privacy rights
Depending on where you live, you may have the right to:
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Request access to the personal information we hold about you
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Ask us to correct inaccurate information
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Request deletion of certain information, subject to legal and recordkeeping needs
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Request a copy of your information
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Opt out of marketing emails, if we send any
Sharing of Personal Information
Without Limits Counseling Services PLLC will not share, sell, or disclose your personal information or mobile opt-in data to third parties without your explicit consent, except where required by law. Your information is kept confidential and used solely for the purposes you have agreed to. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties. Text messaging opt-in data is not being shared with third parties.
Opting Out of Text Messages:
You have the right to opt out of receiving text messages from Without Limits Counseling Services PLLC at any time. To opt-out, you can reply "STOP" to any text message you receive from us.
Consent and Opt-In:
By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly and that you are informed about the types of messages you will receive.
To make a privacy request, contact us at Admin@withoutlimitscounseling.com.
Children: Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
Security: We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Changes to this policy: We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
Contact Us:
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Without Limits Counseling Services PLLC